Work Experience
1. Eclerx Services Limited (from 11/01/2011 to 24/02/2012)
Designation: Senior Analyst
Group: Webmaster Feedback Management
Job Profile: Process transactions using domain knowledge and expertise, Adherence to business processes as per Service Level Agreements (SLAs), Maintain and update documentation of policies and business processes, Resolve client queries, Involve in Process Improvements, Work on projects as required, Involve in strategy formulation and execution to improve client satisfaction score, formulate strategy for business development, comprehend various data points and make inferences, be able to manage projects and work with teams. Meet regulatory and strategic compliance requirements as prescribed from time to time in the Overall Risk Analysis model for enhanced performance, lower overall risks and better management, Attend Classroom & Online training of all Mandatory Compliance modules during the year whenever announced & communicated. Working knowledge of SPSS and SAS Analytics tools with SQL & VBA, macros, Excel reporting using Pivot Charts/Graphs, Data Cleansing, Sorting, Research, development, reporting and communication of results, Analysis and interpretation of statistical data and graphical analysis. Coordination with different teams, gather requirements and building information products, documentation and report writing Meeting with clients and associates



2. Solus Security Systems Private Limited (from 13/05/2010-13-09-2010)
Designation: Project Engineer
Group: Technical Support Department
Job Profile: Implementation of Access Control Security Products onsite including software and hardware, Configuration of Attendance Management System, Access Control, Visitor Management System, Parking Management System, Database Level Troubleshooting using SQL 2005.Providing 24*7 Technical Support to customers from India on telephone, mail or personal site visit.

3. Reliance Industries Limited (from 24-07-2008 – 23-04-2010)
Designation: Field Operation and Panel Engineer
Group: Instrument Design & Maintenance Department
Job profile: Leading the team members and doing Testing, Calibration, Maintenance of all Field/LAB Instruments, PLC, SCADA and DCS using standard operating procedure/standard maintenance procedure (SOP/SMP) . Plant Maintenance Activities Supervision, Breakdown Maintenance, Predictive Maintenance, Root Cause Analysis, Risk Management, Corrective Maintenance, Preventive Maintenance, Incident Investigation, Process Hazard Analysis, Process Safety Management, Mechanical Integrity and Quality Assurance(MIQA),Pre-start-up Review after shutdown of the plant, Tool-Box Talk Review, HAZOP, Sap E-Work Permit Maintenance Module Management, HSEF Awareness as per DUPONT Safety Standards and Updating of As Build Instrumentation Documentation on day to day basis.
Providing technical support to intersite complaints of plant and laboratory instruments and solve regular problems in testing, repair, calibration and maintenance of instruments. The wide range of instruments covered level, pressure, flow, temperature instruments, control valves, analytical instruments from various branded vendors.
Also actively providing involved in learning configurations of various branded plc,scada,dcs systems, protocols like modbus,hart,ethernet,aspen,ip21,sql,oracle.

4. Advance Tech Controls Private Limited, Mumbai (from 05-02-2008 to 14-07-2008)
Designation: Application Engineer
Group: Automation department
Job profile: Organize and conduct technical seminars on all over India basis and Iconics SCADA product workshops for clients and distributor salespersons. Providing technical support to system Integrators and end users of the company products on a large scale was the KRA.
Tapping major automation projects, distribution of systems integration on all over India basis and management of client complaints and providing customer support over telephone and personal site visit.

ACADEMIC PROFILE:

Education School/College University Month/Year of
Passing % of Marks
S.S.C Maharashtra English High School Maharashtra March-2000 83.6 %
H.S.C ESA College Mumbai Feb-2002 74.5 %
B.E (INST) Vidhyavardhinis College of Engineering & Technology Mumbai May-2007 73.5 % (11th topper in Mumbai University)
Pursuing Executive MBA in Project Management IIBMS Mumbai Started on March -2012 End on March-2013

PERSONAL DETAILS:

Date of Birth : 03/08/1984
Gender : Female
Marital Status : Single
Address : B/105, Shanta Sadan, Anand Nagar, Vasai Road (W),
Mumbai-401202
Contact : +91-8796600860
Email Id : rinki0308@gmail.com
Valid Passport : Yes
Language Known : English, Hindi, Marathi, Gujarati.
Total Exp : 4 yrs
Present CTC (INR) : Rs.3.7 LPA
Expected CTC (INR) : Negotiable
Present Location : Mumbai
Willing to Relocate : Anywhere
Notice period : Immediate

DECLARATION:

I hereby declare that the above information is true to the best of my knowledge and belief.



Rinki S. Brahmbhatt