Curriculum Vitae

H.No. 1112/4, East Park Road
Karol Bagh,
New Delhi 110005
E-mail: kiran2905@gmail.com
Contact Number: 7838977724

KIRAN GOTHWAL


OBJECTIVE

● To work in growing organization where my skills and knowledge can be augmented and where I can put in my efforts to the task given to me by the organization.

WORK EXPERIENCE

● 10 months worked as Chargeback Analyst with Fareportal Inc. and taking care of dispute against Credit card transactions for Visa card, Master card and Discover card & co ordinate with other depart,emts to get the finance settle with the acquirer.
● 20 months worked with Receivable Management Services (I) Pvt. Ltd with same profile and taking care of Dispute against Credit Card for google checkout.


ASSINGEMENT
Organization Receivable Management Services (I) Pvt. Ltd.

Designation Chargeback Analyst (Merchant End)
Job Description ● Uploading the file for the disputes received for Google and put them in MIS accordingly so that it could be uploaded in software to work accordingly as per aging
● Analyzing various kind of order invoices, receipts and their authorization.
● Making representment (supporting document) to represent chargeback.
● Analyzing correct dispute reasons and work accordingly.
● Analyzing the dispute and debit or credit vendor’s account as per requirement
● Worked on 1st chargeback and retrieval requests for Amex, Visa card, Master Card and Discover Card


Organization Fareportal Inc.
Designation Chargeback Analyst (Merchant end )
Job Description ● Downloadthe file for the disputes received for Amex, Chase and Paypal and put them in MIS accordingly
● Analyzing various kind of order invoices, receipts and their authorization.
● Making representment (supporting document) to represent chargeback.
● Analyzing correct dispute reasons and work accordingly.
● Analyzing the dispute and debit or credit vendor’s account as per requirement
● Working on Retrieval Requests, 1st chargeback, Second chargeback of Master card and Pre-arbitration of Visa card & Discover card (as visa card/master card guide lines)


Designation Sr. Executive
Job Description ● Chargeback


ACADEMIC PROFILE

Degree
Year
INSTITUTE UNIVERSITY SCHOOL
BA. Hons Eco 2009 Delhi University

12th
C.B.S.E 2006 Nava Hind Girls Sr. Sec. School.


PERSONAL & PROFESSIONAL STRENGTH

● Attention to details, Sincere, Optimist, Fast Learner.
● Like to explore to find better and efficient solutions of problems.


PERSONAL INFORMATION

Father’s Name : Shri Krishan
Date of Birth : 29th May 1988
Marital Status : Unmarried
Languages : Hindi & English
Hobbies : Reading Books and Cooking


(Kiran Gothwal)