CURRICULUM VITAE.

G.SUNIL KUMAR.
6-33, Tarapuri Colony,
Nagaram, Secunderabad-500083
Mobile: 9866494461 Email: suneelchinna@yahoo.co.in

Objective:


To pursue a challenging career in an organization where I can share, enrich my knowledge and skills for the growth of organization as well as individual.

Current Work Experience:

Organization : Knoah Solutions Pvt Ltd
Designation : Tech Support Associate.
Duration : 07 March 2011 to 08-May 2012

Job Profile

• Respond to customer queries via phone, email and online chat.
• Assist customers with implementation and usage of Rosetta Stone Software.
• Provide the initial analysis, diagnosis and troubleshooting of technical support requests which includes installation, configuration, Activation of the Software.
• Determine nature and severity of incidents and escalate as needed.
• Ensure all customer queries are documented within internal tracking and ticketing systems.
• Ensure customers are satisfied with Rosetta Stone products and service.


Previous Work Experience:

Organization : AMI INDUSTRIES PVT LTD
Designation : Customer Care Executive
Duration : 10 July 2008 to 20th Jan 2011



Job Profile

Worked for outbound sales process.




Previous Work Experience:

Organization : Tech Unity
Designation : Sales Rep
Duration : 09 Oct 2007- 10th June 2008


Educational Qualification:

• Pursuing B.Com. From Osmania University.

• Intermediate from Atomic Junior College.

• Tenth from Atomic Energy Central School.

Personal Profile:

Name : G.SUNEEL KUMAR.
Father’s Name : G.Satyanarayana.
Date of Birth : 4th May 1982
Nationality : Indian.
Religion : Hindu.
Marital Status : Unmarried.
Language Known : English, Hindi, Telugu.
Hobbies : Playing Cricket and Caroms.







Place: (G.SUNEEL KUMAR)

Date: