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BPO - Business Process Outsourcing |
NO.44, 2nd cross, Muniswamyappa Layout Vishwanatha Naganahalli, R.T.Nagar Post,, Bangalore, 560032 India |
sureshoutbox@gmail.com |
7795880760 |
Human Resources Adviser
INFOSYS PVT LTD
Electronic City, Bangalore
March 2011 – Till date |
Information Retrieval Officer & Quality Mentor
JUST DIAL PVT LTD
Cunningham Road, Bangalore
August 2006 – March 2011 |
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Professional Profile
• Having 3+ years of experience in customer service.
• Good analytical skills for effective problem solving, ability to interact negotiate and communicate with peers and customers.
• Good knowledge in handling all customer related issues.
Professional Accomplishments
Initiative to assign emails, generating weekly & monthly reports. Taking an additional responsibility to develop the process.
Answer Phones professionally & Respond to Customer enquiries and responsible for the 100% quality training and supervision of the IRO’s.
Objective:
To use my interpersonal skills to prove myself to be an asset to the organization where ever my services can be utilized for both corporate and personal goals
Seeking a position in a management where my extensive experience will be further developed and utilised. |
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