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| BPO - Business Process Outsourcing |
| C/o Shibaprasad Banerjee, 127, Parmar Road, Post: Bhadrakali,, Hooghly, 712232 India |
| prasenjit.wip10@gmail.com |
| 8013939550 |
Since 30th April, 2007 to till date :
Wipro BPO ( A division of Wipro Limited ), Kolkata as a SME ( Subject Matter Expert – Tech. Process ).
Joined as an Associate and now given responsibility of SME on performance parameter. Work profile involves doing analysis of the team’s performance of agents. Prior experience in working in the HP E-mail queue as an agent and also assisting a team of agents as an SME. |
December 2004 to April 2007
ICICI Bank Limited, Kolkata ( RNM Br.) as a Consultant ( Operation )
Responsibilities:
Processing Letter of Credit, Making Payment, Scrutinizing & Scanning the Documents, Corresponding, E-mailing, Handling the customer quarries & resolve the problems. |
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I am looking for Non Voice Non Tech Process for any BPO industries in Kolkata, India. If There is any job available in Kolkata related with Non Voice Non Tech Process like Accounts and Finance process then let me. I want to change the current job role which is a Technical Process and want to move finance and accounts process. I am looking forward for your response. Thanks .......Prasenjit Goswami |
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