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| BPO - Business Process Outsourcing |
| 1138, Sector - A, Pocket - B, Vasant Kunj, New Delhi, 110070 India |
| itssandeep@gmail.com |
| 9810963003 |
I have in all 13 years of experience in Service Desk – Team Management, Incident Management, Client Management for inbound process.
I have handled 25+ team of Technical and non-technical people handling 300 + clients which includes school districts, Law Firms, Insurance companies and Universities with user base of more than 8000+ users. I have twice been to US for new client transition. I have a valid US visa (B1/B2). I have done my ITIL v3 Foundation certification as well. |
Suntech Info Systems Pvt Ltd - Leading Telecom Software and solutions support
VCustomer - Leading BPO company |
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I am an experienced and results oriented professional with over 12 years of combined experience in Service management and service desk area. I can join with 10 - 15 days. |
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