| |
| BPO - Business Process Outsourcing |
| Rm: D13, Mahaveer Mansion, Abith colony main road, saidapet., Chennai, 600015 India |
| joeljohnj@yahoo.com |
| 9003196016 |
4 year 6 months in BPO
1 Telecalling & Direct Sales. |
Organization Designation Joining Date Relieving Date Job Nature
Global e-Business Operations Pvt Ltd Customer Solutions Rep II 18.Sep.2006 27.Feb.2009 Captive BPO {HP}. Using SAP R/3 as End User. (Non Voice, Non Technical, Non Finance Process) Order Management, Mostly Night Shifts.
Fiducial Insurance Broker India Pvt Ltd.
Relationship Manager 3.April.2009 15.Oct.2009
Direct Marketing of General & Life insurance to Corporate.
Aegon Religare Life Insurance Company Relationship Executive 19.Oct.2009 31.Mar.2010
Direct Marketing of Life Insurance to Public.
HSBC, GSC Associate 11.Aug.2010 14.Oct.2011 Captive BPO {HSBC}.
Quality Check Account Opening Form, KYC, AML, Customer Due Diligence. Customer Request.
Lifecell International Pvt, Ltd. Executive Finance 25.Jan.2012 30.Mar.2013 Documentation Process of Credit Card EMI Swipes & Updating in Microsoft-Axcepta, ERP. Resolving Customer Query E-Mails. U.A.E & India call within company. |
| |
English Grammar & Neutral Accent. MS-Office & Email. Internet & ERP Updation, Documentation, Searching Good Communication, Typing. Banking & Insurance; KYC, AML, CDD, Bank A/C Opening, Credit Card rejection handling Telecalling Sales, customer care. |
| |
| |
|
|
