Career Objective
To work with dedication and sincerity for the benefit of my employer, provide quality service to the clients and always be an important and recognized part in growth of the company to feel secured and satisfied end of the business day.

Career and Qualification highlights
* More than 9 years of experience in BPO and KPO industry.
* Rich experience of U.S.A based outsourced voice and data processes.
* Project related Data Management
* Client interactions and project discussions.
* Primary and secondary research.
* Experience of more than a year in Business Development

I-maritime Consultancy Private limited, Business Development Associate - Aug, 2012 - Mar. 2014
* International Business Development
* Primary and secondary research.
* Client interaction and communication
* Identification of port and marine based consultancy based business opportunity
* Searching tenders and marine sector business opportunities

Caliber Point Business Solutions Ltd., A wholly owned subsidiary of Hexaware Technologies Limited, Financial Analyst, FSO. (Dec, 2009-Jul, 2012)
* Extracting payout information form bond's indenture and prospectus into excel.
* Tracking and maintaining daily trade files generated in trading financial assets.
* Financial data management and reconciliation.
* Client Call conferencing, training and general process discussions with clients in the U.S.A

Hewitt Associates (India) Private Limited, Associate, HRO. (Jun, 2008-Sep, 2009)
* Employee Data Management, Payroll, benefits and taxes for the U.S client.
* Process improvement ideation, planning, and documentation.

Also worked with,
* Adventity BPO pvt. Ltd. (May, 2002-May, 2004), CSA
* GTL Ltd. (May, 2004-Jul, 2006), CRE
* GSA Infotech (Aug, 2006-May, 2008), CSA

Career Achievements
* Have been top performer of the month twice in 2 years in GTL for taking most number of credit card applications over the phone for US based bank.
* Have been part of best performing team of the month thrice with significant contribution.
* Major contributor to sales team in Adventity BPO Private Limited.
* Have been part time team leader and coach in GSA Infotech.
* Prepared process SOPs, power point presentations and training documents to be used in trainings and references.
* Presentations on CDO, Derivatives, Back end processes in stock markets, SWAP, Excel Function and short-cut keys.
* As part of cost cutting initiatives, advised centralized pick-up and drop facilities for employees during day time instead of home pick and drop earlier, identification of most convenient pick and drop locations.
* Established and maintained new and existing International relations with businesses in India and overseas, for international marine consulting projects.
* Created Business plans and proposals for inquires received, Written business proposals for establishing maritime and logistics institute in India, Project cost identification for project in Uganda.
* Identified business opportunities worth more than Rs. 50 lakhs.

Education
* Pursuing two years PG Distance Learning executive program form NMIMS, 2013-15.
* Bachelors of commerce, H.R. College of commerce and economics. Jun 1999-Oct. 2002.
* H.S.C, CBSE, 69%, Mar.1998-Mar.1999.
* S.S.C, CBSE, 63%, Mar.1995-Mar.1996.

Certifications
* Equity Research and valuation from Corporate Bridge Academy, 2012.
* One day workshop managing finance for micro, small and medium enterprises, BSE, Sept. 2010.
* Advanced Excel 2007 from NIIT

Strength

* Reading and understanding the industry and how it functions
* Good people's skills
* Industrious and enterprising

Interests and likings
* Reading
* Tracking Financial markets.
* Business strategies and policies.
* Organizing and planning activities


I hereby declare that all the information furnished above by me is true and correct to the best of my knowledge.

Place: Navi Mumbai
Date: March, 2014