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  Surendra Kumar's Details
 
Category: BPO - Business Process Outsourcing
Address: No.10-D, Vetrivelan Street,, Gandhi Nagar, Kodungaiyur, 600118 India
Email: surendar_1976@hotmail.com
Phone: 7305805333
Experience: 11 yrs exp in Non voice BPO in SCM and Vendor Management System
Previous Jobs: Integra Software Services Pvt Ltd
 
Notes:
CURRICULUM VITAE

Surendra Kumar O.S. Mob.No:7305805333,9094192777,9042760332
#Door No.10-D, Vetrivelan St, Land No:
Gandhi Nagar, Kodungaiyur Mail id: surendar_1976@hotmail.com
Chennai – 600118.
________________________________________________________________

To develop new strategies, contribute to the success and thus enhance the growth of the organization, through the use of exceptional skills, practical experience and in the process, develop better interpersonal and technical skills.

Experience:

Years of Experience : Eleven Years

Jan 2000 to May 2005 : Cell Leader – Vendor Development Team in Lason India Ltd.,
June 2005 to March 2007 : Production Manager – B&B
Solution (Pvt)Ltd.
April 2007 to January 2008 : Project Manager – Gradatim IT Ventures India (Pvt.)Ltd.
January 2008 to Sep 2008 : Vendor Executive – Macmillan India Limited.
October 2008 to till now : Asst. Manager – Integra Software Services Pvt Ltd.


Education:

June 1995 to June 1998 : Bachelor of Business Administration (B.B.A.)
Jan 1999 to Dec 2001 : Master of Computer Applications (M.C.A.)

Technical Qualification:

June 1993 to Jane 1994 : Diploma in Computer Application (Brilliant Computer)
June 1996 to Nov 1996 : Certificate in Computer Application (Computer Programming Unit)
Oct 1997 to Mar 1998 : Post Graduate in Computer Application (Computer Programming Unit)
April 1998 to Dec 1999 : Diploma in Hardware and Networking Unit.




Skills:

Languages : C, C++, Cobol, Basic and Fortran.
Operating Systems : Dos, Unix and Widows,NT.
Package : Foxpro, Ms-office, Lotus123, D-Base and Clipper

Worked in Lason India Ltd., Chennai, as a Cell Leader.

Project Undertaken:

1. Exposure to SGML & XML.

Role: Getting clarification from the customer in case of any doubts according to his specifications.

Clarifying doubts to the productions team on the floor. Designing workflow for a new project co-ordinating system support.

2. Lexis and Nexis.

Role: Vendor Co-ordination, client interaction and assisting in development of new process for the projects.

The cell mainly focuses on the customer. The project passes through a workflow which has process like coding, key, compare, qc, shipment etc.

• Effecting communication, Self-Development, Positive attitude and effective inter personal relationship seminar in Lason India Ltd.

Worked in B&B Solution Ltd., Chennai, as a Production Manager.

• Handing the project like SGML & XML etc.
• Tracking the productive report and new project sending the report to the Management on the daily basis.
• OCR is not clear means getting clarification from the customer in case of any doubts according to his specifications.
• Clarifying doubts to the production team of the floor.
• Designing workflow for a new project co-ordinating system support.
• Vendor Co-ordination to sending the batch for outsourcing and tract the vendor to get a batch on time for shipment.
• Client interaction and assisting in development of new process for the projects.
• Certification of the manpower, done by a tool, which was developed by the development team with my support.
• And also maintaining of customer requirement quality level from the vendor.
• If delay on shipment means inform to customer on time and wanted to give a valuable reason (i.e)OCR problems and text mismatching etc.

Worked in Gradatim IT Ventures India Ltd., Chennai, as a Project Manager.

• Handing the SGML, XML, E-Books and OCR Project.
• Tracking the productive report and new project details sending the report to the Operation – Head.
• Handing the Production team in the floor.
• Getting clarification from the customer in case of any doubts according to his specifications.
• Clarifying doubts to the production team of the floor.
• Designing workflow for a new project and co-ordinating with system support.
• Client interaction and assisting in development of new process for the projects.
• Certification of the manpower, done by a tool, which was developed by the development team with my support.
• Developing the Specification for the New Projects.
• Planning the Manpower details for the New Projects.
• Giving the proper training to the production team.
• Preparing the Bill for the monthly basis.
• Maintaining the quality report in weekly basis.
• Achieving the target in time.
• PPC in monthly basis.
• Tracking the Import and Export details on the project wise.
• Planning the TAT for the new project.


Working as a Vendor Executive in Macmillan India Ltd.

• Recruiting the New Vendor as per MAC requirement.
• Checking the Facility in Vendor Location.
• Personal visit to vendor place very offen.
• Monitoring the Productive and Quality in vendor site.
• Checking the vendor invoice every month.
• MIS report for each and every vendors.
• Designing workflow for a new project and co-ordinating with system support and introduce in vendor onsite.
• Certification of the manpower, done by a tool, which was developed by the development team with my support.
• Developing the Specification for the New Projects in vendor site.
• Planning the Manpower details for the New Projects in vendor site.
• Giving the proper training to the vendor manpower.
• Preparing the Bill for the monthly basis.
• Maintaining the quality report in weekly basis.
• Achieving the target in time.
• PPC in monthly basis.
• Tracking the Import and Export details on the project wise.
• Planning the TAT behalf of vendors.


Working as a Supplier Asst. Manager in Integra Software Services Pvt. Ltd.

• Recruiting the New Supplier as per Integra requirement.
• Checking the Facility in Supplier Location.
• Personal visit to Supplier place very quarter.
• Monitoring the Productive and Quality in vendor site.
• Checking the Supplier invoice every month and ensure to release the supplier payment ontime.
• MIS report for each and every supplier.
• Designing workflow for a new project and co-ordinating with system support and introduce in supplier onsite.
• Certification of the manpower, done by a tool, which was developed by the development team with my support.
• Developing the Specification for the New Projects in supplier site.
• Planning the Manpower details for the New Projects in supplier site.
• Giving the proper training to the supplier manpower.
• Preparing the Bill for the monthly basis.
• Maintaining the quality report in weekly basis.
• Achieving the target in time.
• PPC in monthly basis.
• Tracking the Import and Export details on the project wise.
• Ensuring ontime to each and individual delivery unit or department.
• To achieve the KRA along with my team.




Personal Details.

Father’s Name : O.A. Soundararajan.

Date of Birth : 07/05/1976

Martial Status : Married

Nationality : Indian

Religion : Hindu

Passport No : G9821211

Valid Upto : Aug 2018

Languages Known:

Tamil & English : to speak, read and write.

Extracurricular activities

• Active member of the school and college cricket team.
• Playing Carrom, Chess and Badminton.
• Listen Music.

Yours Sincerely,




(SURENDRA KUMAR O.S.)