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| KPO - Marketing Support / Research |
| No 292 A/2 Anna Salai, Chennai, 600018 India |
| vignesh230@gmail.com |
| 9994083293 |
* 4.1 years of extensive experience in Process/Team Operations and Quality Control in KPO industry.
* Currently working with Gem Software Solutions Ltd as a Team Lead.
* Experience in processing and managing the various technical processes.
* Experience in training the new team for the projects.
* Hands on experience in managing cross-functional teams and investigate problems through to resolution.
* Conversant in analyzing the process quality issues and the process flow variation.
* Experience in handling operations management, process training, quality control and analysis, root cause analysis, process development, quality data analysis and MIS reports.
* Experience in preparing the database in Excel and presentations in PowerPoint.
* Better Knowledge with QA and Six-Sigma methodologies - Six Sigma Green Belt Certification completed.
* Experience in engineering patent analysis, book abstraction and engineering catalog navigation. |
Technical Analyst - March-2011 to March-2012
Team Lead - March-2012 to Present |
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I am looking a job in the field of quality management and operations management. |
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