AVINASH GOYAL________________________________________
E-Mail: goyalavinash27@gmail.com Mobile No: +91-9820604260
Managerial assignments in Sales & Marketing/Business Development/Team Management with an organisation of repute
A BRIEF OVERVIEW
 A competent professional with 4 years’ multi location and multi product experience in handling sales and marketing operations encompassing business development, and client servicing in varied industry verticals.
 Presently serving BIG BAZAAR as Asst. Department Manager– Mumbai.
 Experience in assigning sales targets, providing necessary assistance and ensuring achievement of the organizational revenue targets in budgeted parameters.
 Significant expertise in handling operations for driving business by effective relationship management and delivery of value added service.
 Demonstrated skills in team management coupled with excellent organizational ability.
ACADEMIC CREDENTIALS
2009 PGPPRM from Bhavans College of Inter Disciplinary Studies, Mumbai
2008- BMS from Siddharth College of Commerce & Economics, Mumbai
PROJECT & ASSIGNMENTS
 Retail Management : Buying Behavior on Customer in Malls:
A Research was undertaken in some of the busiest shopping malls in Mumbai – Heera panna , High Street Phoenix, Globus, InOrbit, Shopper’s Stop and R-Mall. Consumers were approached directly and presented with a questionnaire which was designed to gain information regarding their monthly income, general buying preferences, visiting preferences and expectations regarding anything specific in the mall.
 Retail Management: Mall Management:
The project gives a brief Idea of how the mall are managed to work smoothly taking following point into consideration such as Creating ambiance, cleanliness, how to attract customer towards the mall. Walk-ins etc
.
 Metric Consultancy : (2month)
Conducting surveys of Tata power customer and organize FGD, to educate the customer with new service provided by Tata power.
 BMS Final Year Project: Mumbai Dabbawalla’s :
The project gives the brief detail of the Mumbai Dabawalla’s history. How they work as team and give the message of their success. Besides it also state how they achieved the six sigma certification, how they have become best example of Supply Chain and the best management with a Guinness World Record of no strike for more than 17yrs.
 BMS Mini Project: Gurukul System of Learning.
It gives the brief detail about how the Gurukul system and the modern education are different. How Gurukul system is more effective and what are the various aspects of Gurukul System of Learning
PROFICIENCY FORTE
May’ 11 – Till date Big Bazaar (Future Group)Assistant Department Manager-Mumbai
Major Accomplishments;
 Handling stores i.e. Big Bazaar(Food) , Malad
 Conducting Expiry, Price & Top 250SKU’s Audits.
 Striving to achieve more than the set targets
 Strict implementation of in store promotions.
 Strict adherence to Standard Operating Procedure.
 Emphasising on best customer relations with the staff.
 Motivating employees to customer service & achieving set targets.
 Conducting training programmes for staff.
 Optimising cost by controlling cost of semi variables & cost of labour.
 Regular and continuous follow–up with category team for getting the product delivered on time.
 Providing after sales service.
 Attending customers queries and complaints.
 Preparing for implementation of Plano gram.
________________________________________March 2010 – May 2011 GRAB Store ( KSL Industries) Manager Store Operations – Mumbai
Major Accomplishments;
 Handling store i.e Fort .( 9,000 sq.ft)
 Striving to achieve more than the set targets
 Strict adherence to Standard Operating Procedure.
 Co-ordination with Category Team for better product assortments.
 Optimising cost by controlling cost of semi variables & cost of labour.
 Emphasising on best customer relations.
 Attending customers queries and complaints.
 Conducting training programmes for staff. ________________________________________________________________________________
March 2009 –September 2009 TATA Croma –Electronic Mega Store, Management Trainee –Mumbai
Major Accomplishments;
 Learning Different aspect of Organised Retail
 Strict adherence to Standard Operating Procedure.
 Emphasising on best customer relations with the staff.
 Optimising cost by controlling cost of semi variables & cost of labour.
 Regular and continuous follow–up with category team for getting the product delivered on time.
 Providing after sales service.
 Attending customer’s queries and complaints
________________________________________March 2004 – October 2006 Team Leader, Time Center - Mumbai
Major Accomplishments;
 Striving to achieve more than the set targets
 Motivating employees to customer service, Stock replenishment & achieving set targets.
 Optimising cost by controlling cost of semi variables & cost of labour.
 Strict implementation of in store promotions.
 Strict adherence to Standard Operating Procedure.
 Emphasising on best customer relations with the staff.
POSITION OF RESPONSIBILITY
 Team Leader for Metric Consultancy Project (06-07).
 In charge of event in college (06-07).
 Class Representative for the PGPPRM Batch 08-09, BCIDS
 Participated and organized Cultural Activities held at school and college level.
 Organized a Campaign for educating the Mass for Sex Education.
 Handled family business of wholesale and retail sale of watches for 1 yr.
PERSONAL DETAILS
 Father’s Name- Mr. Ashok Udaramji Goyal.
 Date of birth - 6th August 1986
 Languages Known- English, Hindi, Marathi, Gujrati, Marwadi
 Hobbies Listening music, making friends, Outing, Shopping.
 Contact Number- 9820604260, 022- 3523047
 Address 2/47 Ambika Bhuvan ,6th Wadia Street, Tardeo, Mumbai 34 |
