Sukhvinder Singh
Permanent Address Contact# Current Address
Village:45N.P Th Raisingh Nagar +91-9983517167 Jai Interpress
Dist:Shri Ganga Nagar sukhvindechandi.singh@gmail.com 398,399 Near Chatrala Tonk R Road Jaipur22,Jaipur
CAREER OBJECTIVE
To learn new technologies and operational procedures while working with motivated groups in order to achieve a team objective
EDUCATION
M.B.A From Eiilm University, Sikkim.
IELTS From British Counsil, New Delhi
M.A.From Bikaner University
B.A.From Bikaner University
10+2:- From, Ajmer Board
10th: - From, Ajmer Board
COMPUTER SKILL: -MS-DOS, MSWord, Excel , Internet,
WORK EXPERIENCE
Company-Genpact-Jaipur-Last 21 Months Process Associate.
I Have Registration For National Skills Registry(NSR),
24 Months Experience in Telecom agency on the post of Telecaller collection
Perform quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives.
Conduct group training sessions on products and services. 
Review call center statistics to measure staff performance and the need for improvement.
Making daily, weekly & monthly reports on Daily Group
Span control of 30-35 Agents.
Team leads to come up with performance a improvement programmer which has a positive impact on the targeted area.
Motivating and enhancing team performance.
Work with team leaders and managers to improve the overall performance of the process.

PERSONAL INFORMATION

FATHERS NAME: MR.Joginder Singh
DATE OF BIRTH: 28-06-1985
LANGUAGE KNOWN: ENGLISH, HINDI & Punjabi
NATIONALITY: INDIAN.
HOBBIES: Listing Music .Bhangra

Date:
Place: Jaipur (RaJ) (Sukhvinder Singh)